Refund policy

Refund Policy

Returns

We accept returns within 24 to 48 hours of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at project.chihiro11@gmail.com

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

How to Initiate a Return

To initiate a return, please contact us at project.chihiro11@gmail.com with your order number and reason for return.